All orders are shipped within 1-2 business days. Product ETA 4 - 7 business days. Get Free 30-Day Returns if Unsatisfied.
Price Match Guarantee at OffGrid Lux
At OffGrid Lux, we're committed to offering you the best prices online. That's why we have a Price Match Guarantee in place. If you find a lower price for the same product elsewhere, we'll match or beat it to ensure you get the best value.
For full details on our Price Match Guarantee, including eligibility criteria and how to request a price match, please click here to view our complete policy.
Shipping & Order Policy at OffGrid Lux
When you place an order, we confirm stock availability before charging your card. Orders typically process within 1-2 business days, and shipping is fast—most orders arrive within 4-7 days. We use reliable third-party carriers and provide tracking information promptly.
For more details, click here to view our full Shipping Policy.
Refunds & Returns at OffGrid Lux
We're committed to your happiness with every purchase. Need assistance? Just reach out. You have 30 days from delivery to return items in their original condition. We process refunds promptly, usually within 3 business days of receiving your return.
For more info, check out our full Returns & Refunds Policy here.
Introducing Romeo Pro - the ultimate choice for thrill-seeking cyclists. Boasting a 60Ah EV-class battery, this 48V ebike guarantees long-lasting power and adherence to top safety standards. Say goodbye to range anxiety and hello to limitless adventures. With its moped-like carbon steel frame, you'll experience unparalleled control and traction.
To ensure uninterrupted supplying and shipping, some parts may differ from those listed. Rest assured, our engineers rigorously test each component to guarantee quality and compatibility.
Basic:
Bike Class: Class 3 ebike with 5-level pedal assist and throttle.
Bike Weight: 124.6 lbs in total with the battery. The battery weighs 27.6 lbs.
Range per Charge: 70 - 76 miles on throttle mode. 104 - 112 miles on pas mode.
Payload Capacity: Recommend rider weight within 330lbs.
Electronic System:
Motor: 1200W DC hub motor, cassette; Torque: 90N.M.
Kickstand: Aluminum alloy kickstand with plastic foot.
Fenders: Custom fat tire fenders, no bracket arm.
Saddle: Leather fabric, breathable, memory foam.
Rims: Aluminum spoke rims, 26" * 4" * 12G * 36H.
Seatpost: None.
Bell: Electric horn integrated into the headlight
FAQ
How can the seat of the Romeo bike be raised up? Would need it to be higher.
Unfortunately, the seat height of our Romeo bike is not adjustable. If you require a higher seat position, the only solution would be to replace it with a thicker seat.
What is the top speed of the pedal assist and throttle?
According to our real-world test results, the Romeo bike can achieve speeds of up to 27 mph to 29 mph with both pedal assist and throttle modes. For the Romeo Pro model, the speed ranges from 29 mph to 32 mph. These speeds were tested with a rider weighing 165 lbs on a paved surface.
Warranty Period
The warranty period for accessories is calculated from the date the product is received by the customer. (Note: If the warranty period in the manual is different, the website warranty shall prevail.)
Every Eahora E-bike is covered under our manufacturer's one year all-inclusive warranty for the original owner against all manufacturing defects. Warranty parts will only be shipped within the continental United States. If you purchased a bike and had it then shipped to another country, parts will only be sent to the country in which the bike was originally sent. Eahora Bikes warrants this product, including all individual components against defects in material or workmanship as follows:
Eahora Limited Warranty
Eahora’s bicycle components(accessories) including forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware are warranted to be free from manufacturer defects in materials and/or workmanship for a 5 months period from the date of original purchase. Wear and tear is not covered under warranty. Two-year warranty for the frame.
Eahora’s lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a 1 year period from the date of original purchase. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
What Will We Do to Correct Issues with Your Ebike?
Eahora is committed to delivering a promise of professionalism when it comes to handling all bike issues. Unrepairable ebikes are approved to be replaced or returned. If the customer rejects cooperating to repair, a 30% depreciation fee will be applied and the customer is also responsible for the round-trip freight cost. Eahora will provide a return shipping label, the customer may also choose self-return or arrange the return shipment by himself.
What Will We Not Do?
Eahora will not replace any part without first seeing photos or video of the damaged part. Wear and tear does not belong to the scope of the warranty. We will not offer warranty service to second owners. We will not free replace any part damaged by the user and by force majeure, including: product failure or damage caused by collision, falling, overloading, speeding and other human factors during riding and due to rain, ice and snow soaking, smoke, drugs, chemicals, corrosion and other damage caused by natural product failure or damage. We will not pay for any third party service or part replacement unless agreed upon prior to the fix. We will not pay for return shipping on any damaged or defective product or component. Eahora will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the e-scooter is shipped using a freight forwarder or similar service.
Terms of Warranty
This warranty only applies to the original owner of a Eahora bicycle. This warranty is expressly limited to the replacement of defective parts at the sole discretion of Eahora. This warranty does not cover any damage or defects resulting from failure to follow instructions in the owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Only in extreme cases will an entire replacement bike be issued, in these cases the original bike may have to ship to the Eahora facility for inspection/repairs before a new bike is sent out. If repairs can be made, a new bike will not always be sent. This warranty does not include consumables or normal wear and tear parts (tires, tubes, brake pads, cables and housing, grips, chain, spokes). Eahora will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Shipping damage must be reported to Eahora within a reasonable amount of time after shipment arrival. In no event shall Eahora be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products.
Claims
All claims to this warranty must be made through Eahora. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support team at service@eahoraebike.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Eahora within one year of initial purchase. Warranty claims may be submitted to service@eahoraebike.com.
Shipping Damage Claims
IMMEDIATELY inspect your product(s) for damage. Freight damage claims are extremely time sensitive. We will not accept freight damage claims later than 10 days from receipt of product. Note any damage to your product(s) on the Bill of Lading before you and the driver sign-off on the shipment. Take pictures of any damage that is found, and date the images when possible. Keep all packaging and paperwork until the inspection process is complete. Report damage claims within 10 days of delivery to a Eahora’s customer service representative. Please contact our Technical Support team for return/replacement instructions at: service@eahoraebike.com
Credit Card Chargebacks
If for any reason a credit card chargeback of any amount is issue on an order and the customer is still in possession of the product(s) withing said order, the warranty will be paused until the chargeback is resolved.
R-E-S-P-E-C-T Find Out What It Means To Us
We pride ourselves in being nothing but respectful, kind, patient, friendly, and all other pleasant terms that could fit in the mix, and it is critical that those things are returned to our team by customers. We understand that often times when you call/email customer support it is because something may have gone wrong or there is an issue (which is the worst!). We also understand that often times these potential issues cause frustration and even sometimes anger, but, we will NOT tolerate rude/vulgar language towards our staff. We will offer a warning if this occurs, after that we do reserve the right to refuse service, terminate accounts, issue refunds, void warranties, or cancel orders at our sole discretion. If this decision is made it is final and cannot be undone.
Free Shipping & No Tax to the United States
Enjoy Free Shipping on Orders Over $200. No Sales Tax (Excludes WY).
Rest assured, we offer the lowest prices available. Explore our Price Match Policy for unbeatable savings.
Excellent Customer Service
Questions? Give us a call (307) 248-722
Let customers speak for us
from 4 reviews
Love it !
Just received my Acopower X30A from OffGrid Lux. First time out it ran great. Lowered the temperature quickly. Can't wait to use it with the Acopower 90amp solar panel.
Just picked up the ACOPOWER P2001 Portable Power Station, getting ready for whatever Florida throws my way. it's a beast, powering everything from AC units to drills
I've been using it for the past 2 weeks and its exactly as advertised. The 52 quart is perfect for a family of 4 and isn't too big. I've attached a picture of it in the trunk of my BMW X1 so you can see the size.
I did some testing to see how long the battery lasts and when I set the temperature to 32F and used the plug to cool it down to 32F, the battery lasted almost 14 hours. That was inside my house which is usually at 74F, so I assume if you were outside in warm weather you would get at least 7-8 hours (estimating). Next I used the battery ONLY to cool it down to 32F and left it running on battery only and it lasted about 8 hrs. I didn't test out the freezer mode on battery only as I'm using it to keep my drinks cold right now.
The cooler itself is quiet, even with the compressor running, I didn't have any problems with the noise.
The only reason why I"m giving this 4 stars instead of 5 stars is that when I got it and set it at 32F, I noticed that it didn't feel like 32F. I had a extra thermometer so I put it in the cooler and it was reading 38F instead of 32F. I emailed the company and they showed me how to adjust the temp to match the inside and outside. It was easy but from the factory, it should be set exactly to match. One last thing is the cooler temperature ranges from the bottom to the top. When its set at 32F, the bottom is reading 32F but the top is reading 38F. Still within acceptable range for a fridge but it should be noted that there is a difference.
Overall I'm very happy with the purchase and would definitely recommend it to anyone looking for the convenience of a battery operated cooler.