At OffGrid Lux, we provide you with the best prices online. If you find a lower price for the same product elsewhere, we will match or beat that price to ensure you receive the best value.
Our Price Match Guarantee has the following guidelines:
- The competitor's price must be from an Authorized Retailer of the item and available online.
- Price comparisons cannot be from auction or discounter websites such as eBay or Amazon.
- Promotions such as rebates and buy one, get one free offers are not eligible for price matching.
- The price match will be calculated based on the item price, sales tax, and shipping charges,ensuring transparency and accuracy in the matching process.
- Price matches do not apply for exchange orders or replacements.
- Some exclusions may apply, so please check with our team for clarification.
To request a price match, please provide evidence such as a screenshot or link showing the lower price before making your purchase. Our team will review your request and work to ensure you receive the best pricing available.
Please note that if a product's price is miss-listed, we reserve the right not to honor that price due to the large number of products we offer and the fluctuating nature of pricing.
For any inquiries or to request a price match, please contact us via email or chat. We are here to assist you in getting the best value for your purchase.
Contact Information
If you need assistance or have any queries, please reach out to us at:
- Contact Number: +1 (307) 248-7227
- Email: sales@offgridlux.com
- Business Hours: Monday to Friday, 9 am to 5 pm MST
